Shipping policy
DELIVERY TIME
Your orders are usually processed within 1-3 business days. After your order is shipped, the system will automatically send you an e-mail with your shipping information.
SHIPPING FEE FOR RETURNS AND EXCHANGES
In cases of return and exchange, the return shipping fee is covered by the buyer.
In cases where the reason for the return is caused by our company or transportation, the return shipping fee is covered by our company.
In cases where the cargo is free of charge, if the reason for the return is not caused by our company or the carrier company, the shipping fee will be deducted from the returned price.
In cases where the buyer does not receive the order despite the necessary information by our company and the carrier company, the shipping fee is not refunded.
If you have any questions, you can contact us via info@pancoffeeroasters.com.
Your orders are usually processed within 1-3 business days. After your order is shipped, the system will automatically send you an e-mail with your shipping information.
SHIPPING FEE FOR RETURNS AND EXCHANGES
In cases of return and exchange, the return shipping fee is covered by the buyer.
In cases where the reason for the return is caused by our company or transportation, the return shipping fee is covered by our company.
In cases where the cargo is free of charge, if the reason for the return is not caused by our company or the carrier company, the shipping fee will be deducted from the returned price.
In cases where the buyer does not receive the order despite the necessary information by our company and the carrier company, the shipping fee is not refunded.
If you have any questions, you can contact us via info@pancoffeeroasters.com.